In Protección Dinámica we are experts in Insurance, Bonding, Risk Management and Advisers in local and international programs.
We have been present in the insurance market since 1955 through Despacho ERICH VOGT, insurance agent office, transforming ourselves in 1983 thanks to the continuous growth of our company, in Protección Dinámica Agente de Seguros, S.A., and with our business dynamism and constant interest in updating, in 2011 we became Protección Dinámica Agentes de Seguros y de Fianzas, S.A. de C.V. From the beginning our values and philosophy have remained firm and consistent, offering a personalized service and accompanying our clients and business partners at all times, which allows us to build long-term relationships where we ca proudly say that we have clients that were born with our company and have allowed us to remain as their insurance advisors for more than 60 years.
Our national and international experience allows us to offer services in Spanish, English and German.
WHO WE ARE?
We are an independent Mexican insurance broker that began through Despacho ERICH VOGT in 1955, becoming in 2001 in Protección Dinámica Agente de Seguros y de Fianzas, S.A. de C.V. The property of the company is preserved at the family level and from the beginning our philosophy has been-
“To be an independent broker offering our clients the professional advice on risk management and insurance most appropriate to their needs, looking for a long-term relationship always with a personalized service.”
Our Mission is to provide our clients, both personal and business, with a wide range of integrated services that solve their problems, offering the best solutions and always looking for the best cost-benefit without sacrificing quality.
We have and maintain a Vision- to be an efficient and effective advisor in the risk management programs and placement of insurance and bonds through the available mechanism.
We constantly strengthen our relationships by maintaining alliances and partnerships with international brokers, internal agents -in house Brokers-, broker networks, risk managers, as well as related organizations in other countries, allowing us to offer differentiated services in order to meet the particular needs of those who place their trust and security is us, locally and internationally, always supported by the terms, conditions and costs offered by the various insurance and sureties companies, providing adequate responses to the constant changes in the insurance market.
The sustained growth of our company is based mainly on the recommendations made by satisfied customers and our institutionalized service.
Why is Protección Dinámica the best choice??
- We are an independent broker and because we are associated with international brokers, risk managers as well as related organizations in other countries, we offer risk management services, coordinating local and international programs with great success.
- We have over 60 years of providing service in the insurance and bonk market and our work team has extensive experience.
- Executive staff and employees with more than 20 years dedicated to providing risk management services.
- Our claims areas accompany the insured at all times, thus facilitating prompt indemnification for the damage suffered.
- Our customer retention rate is 98% and reiterates our commitment to “Excellence in Service”.
- We offer customized services and solutions for your specific needs.
We work considering demanding quality standards, offering our clients effective options and solutions in insurance and bonds, this trough the following processes-
- 1.1. Planning.
- 1.2. Determining Insurable Values.
- Determining of coverages to be hired.
- Determining underwriting rules for the sums insured (a current actual value or new replacement value).
- 1.3. Determining of deductibles
- Proposals, if any, of hiring deductible.
- 1.4. Engineering Studies.
- Determination of the values of Maximum Probable Losses.
- Analysis and determination of areas and locations that could mean a risk aggravation.
- Analysis of any possible discounts depending on the insurable risk.
- Investments amortization.
- 1.5. Final proposal to the customer.
- Comparison of conditions and costs.
- 1.6. Once the proposal is accepted, instruction to the insurer.
- Appointment of the Insurance Company
- Issuance, delivery and collection follow-up.
Implementation and operation
- 2.1. Procedure for issuing policies.
- 2.2. Review of policies and their text.
- 2.3. Delivery of policies and Basic Rights brochure to the customer.
- 2.4. Statements.
- 2.5. Collection of premiums, always with check and/or proof of bank transfer on behalf of the policyholder or the bonding company.
- 2.6. Settlement of the premiums of the insurance and bonding companies.
- 2.7. Procedure manuals.
- 2.8. Control of maturities.
- 2.9. Advice on renewals.
- 2.10. Attention, counseling, monitoring and processing of all kinds of claims.
- 2.11. Direct service at customer locations when so required.
- 3.1. Visits, inspections and constant communication with our customers to be aware of any changes presenting in the insured risks and thus adapt the coverages.
- 3.2. Permanent information to our customers about new coverages or policy changes in the insurance market.
- 3.3. Training programs for insured staff.
- 3.4. Updated collection in any form of payment by means of monthly statement.
ANALYSIS AND REVIEW
- Analysis of structures and conditions of traditional insurance and reinsurance programs.
- Feasibility analysis of non-traditional programs by creating self-administered plans prepared to suit each of our customers.
- Consulting in the areas of loss prevention, engineering and creation of contingency plans.
- Negotiation with the best insurance and bonding companies obtaining premiums at preferential costs.
- Procedure, obtaining and/or updating of bonding lines in the main bonding companies.
- Analysis and review of the expediting of documents issued by insurance and bonding companies accurately and consistently in accordance with their coverage needs, requirements and conditions previously agreed.
- Timely delivery of policies after confirmation and negotiation of the coverage terms.
- Excellent quality in policy issuing.
Claims and compensation
We recognize contractual responsibility and moral obligation in each policy, so that the attention, counseling, monitoring and processing of all claims for obtaining the compensation corresponding to our customers is part of a long tradition of integrity and honesty.
Our area specializing in claims covers the attention, counseling, monitoring and process through:
- Coordination and processing of claims before the insurer.
- Expediting and processing of claims payments.
- Expediting adjustment agreements.
- Expediting damage repairs.
- Special negotiations.
- Everything concerning accidents in any industry.
Our customer commitment
Protección Dinámica is committed to identifying your specific protection needs with the capacity to offer you the best product that:
- Adequately covers the risks to which you or your property are exposed.
- Offers the lowest possible cost without sacrificing coverage either service quality.
- Provides an excellence of service, always with personalized attention and in real time.
- Provides options to choose the best insurance and bonding company.
- Provides different payment options according to your needs.
At Protección Dinámica we work to provide greater peace of mind and a solid foundation for your growth, profitability, cost and risk reduction as well as improving your workforce, additional benefits and the best insurance coverage as our skills, experience, alliances and relationships, both domestic and international, allow us to offer:
- Risk consultancy.
- Global strategy.
- Comprehensive insurance solutions.
- Implementation and management of insurance programs.
- Personalized professional guidance.
- Advice, support and management of claims.
- Experience in insurance and bonds.
- Experience in risk management.
- Experience in domestic and international markets.
- Specialty in global programs
We are members of:
- We have a work and management team committed to serving our clients with extensive experience in risk management, on average with more than 20 years of experience in the market, highly qualified and trained in the different products we offer, complying with the expectations of our clients.
- We have excellent professional training by maintaining continuous improvement in training and updating, developing and strengthening our talents.
- We provide an excellent work environment based on respect, equality, dignity and trust, where all team members contribute their full potential helping to achieve our main objective-
“Excellence in Customer Service”.
If you are interested in joining our team, send us your CV to firstname.lastname@example.org and if we have a vacancy available we will contact you.